Communicating in COVID - Oren Jay Sofer
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Communicating in COVID - Oren Jay Sofer
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Silver lining: Blessed, grateful, or upbeat about the pandemic
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Ask them how they’re doing and then listen. Do your best to show empathy for what they are going through, authentically expressing your understanding. Then try to sense what might be useful. They may be more interested in catching up, talking about something else meaningful, or just chatting. The more open you are going into the conversation, the more flexibility you will have to meet them right where they are.
"Excerpt Date" -- made by Dedoose/Dovetail user
2022-11-23
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Creator
Alex Tzelnic
Identifier
h209